Privacy policy

Last updated: March 3, 2026

This Privacy Policy explains how Lifestyle Travel Trading (“Lifestyle Travel Trading”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit lifestyletraveltrading.com.au (the “Site”), use our services, make a purchase, or otherwise interact with us (collectively, the “Services”). “You” refers to any customer, visitor, or individual whose information we process.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will update the “Last updated” date and post the revised version on our Site.

2. Information We Collect

We collect personal information about you in the following ways:

2.1 Information You Provide Directly

This includes information you submit when using our Services, such as:

  • Contact details — name, address, phone number, email.
  • Order details — billing and shipping information, payment confirmation, phone number, email.
  • Account details — username, password, security information.
  • Shopping activity — items viewed, added to cart, saved items, loyalty points, reviews, referrals, gift cards.
  • Customer support communications — messages and information you provide when contacting us.

Some features require certain information to function. If you choose not to provide required information, those features may not be available.

2.2 Information Collected Automatically (Cookies & Tracking)

We automatically collect certain information about your device and interactions with our Site (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

  • Device and browser information
  • IP address and network details
  • Pages viewed, links clicked, and browsing behaviour
  • Cart activity, including abandoned carts
  • Interaction with emails or advertisements

Abandoned Cart Tracking (Required Disclosure)

Lifestyle Travel Trading uses cookies and Shopify‑powered plugins to track items placed in your cart, including when a cart is abandoned.
This information is used to determine when to send email or SMS cart‑reminder messages, if you have opted in to receive them.

“Lifestyle Travel Trading’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.”

2.3 Information from Third Parties

We may receive information from:

  • Shopify, which powers our Site
  • Payment processors, who collect payment information to complete your transactions
  • Service providers, such as analytics, marketing, and advertising partners
  • Tracking technologies, such as pixels, SDKs, and cookies used by third‑party partners

Any information received from third parties is handled in accordance with this Privacy Policy.

3. How We Use Your Information

3.1 Providing Products and Services

We use your information to:

  • Process orders and payments
  • Manage your account
  • Arrange shipping, returns, and exchanges
  • Send transactional notifications
  • Provide features and functionality related to your account

Shopify may process your information according to its own Privacy Policy.

3.2 Marketing and Advertising

We may use your information to:

  • Send marketing emails, SMS messages, and postal mail
  • Personalise advertising on our Site and other platforms
  • Tailor product recommendations and promotions

SMS Communications (Required Disclosure)

If you provide your phone number and opt in to SMS:

  • We use your number to send transactional and marketing text messages, including abandoned‑cart reminders.
  • Your phone number is used only for SMS communications you consent to.
  • SMS opt‑in data and consent are never shared, sold, or transferred to unaffiliated third parties.

“The above excludes text messaging originator opt‑in data and consent; this information will not be shared with any third parties.”

3.3 Security and Fraud Prevention

We use your information to detect and prevent fraud, illegal activity, and misuse of our Services.

3.4 Customer Support and Service Improvement

We use your information to respond to inquiries, improve our Services, and maintain our business operations.

4. Cookies and Tracking Technologies

We use cookies to:

  • Operate and improve our Site
  • Remember your preferences
  • Analyse user behaviour
  • Support marketing and advertising
  • Track cart activity, including abandoned carts

You may disable cookies in your browser, but some features may not function properly.

Global Privacy Control (GPC)

We recognise GPC signals as valid opt‑out requests for targeted advertising and data sharing where legally required.

5. How We Disclose Personal Information

We may disclose your information to:

  • Vendors and service providers — IT, payment processing, shipping, analytics, customer support
  • Business and marketing partners — for advertising and promotional purposes
  • Affiliates — within our corporate group
  • Legal authorities — when required by law
  • Parties to business transactions — mergers, acquisitions, restructuring

Important SMS Compliance Note

If our policy states that we may share personal information with third parties, this does not include SMS opt‑in data or consent.
SMS consent information is never shared, sold, or transferred.

We may “sell” or “share” certain personal information for advertising purposes as defined by applicable law, but SMS data is excluded.

6. Third‑Party Websites

Our Site may contain links to third‑party websites. We are not responsible for their privacy practices or content. You should review their policies before providing personal information.

7. Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16. If you believe a child has provided information, contact us to request deletion.

8. Security and Data Retention

We use reasonable security measures, but no system is completely secure.
We retain personal information only as long as necessary to:

  • Maintain your account
  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

9. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Access / Know
  • Delete
  • Correct
  • Portability
  • Opt‑out of sale, sharing, or targeted advertising
  • Restrict processing
  • Withdraw consent
  • Appeal decisions
  • Manage communication preferences

We may need to verify your identity before processing your request.

10. International Transfers

Your information may be transferred outside your country. When transferring data from the EEA or UK, we rely on approved legal mechanisms such as Standard Contractual Clauses.

11. Contact Us

If you have questions or wish to exercise your rights, contact us at:

Email: info@lifestyletraveltrading.com.au
Mail: Australia Post, PO Box 651, Buddina, QLD, 4575, AU

We are the data controller for your personal information unless otherwise stated.